The inbox provides a real-time view of the responses that Siftrock is handling on your behalf. The emails in the list can be filtered and exported for import into your marketing automation, CRM or email tool of choice.
The filters area of the page allows you to specify the type of the data you are viewing. Your filter settings will persist during your session and reset to defaults when you've been offline for more than 30 minutes.
This filter allows you to specify only a certain reply type. For example, if you only want to view the Bounces, you can filter to just that type. The reply classification help page has a description of the reply types supported by Siftrock.
This filter sets the number of days to go back for replies. The application currently supports going back 1 day, 7 days, 30 days, or 90 days. You can also choose "All" which will return the full history of every reply in your account.
In addition to the above filters there is a search box across the top of the screen that allows you to look up replies by recipient. Typing in the search box will look up recipients by name or email address.
The export replies button is located in the filters area. It will honor the current filters you are using for the page. This is helpful for when you want to export only a certain type of email, such as "Left the company" for a custom workflow in your marketing automation, CRM or email tool of choice.
This view provides an at-a-glance look at your virtual inbox. Details about each reply including the original recipient, subject, date, type, and number of new contacts discovered by Siftrock are shown here. Data is sorted by newest email first.
You can click anywhere in a row to drill through to the detail of an individual email.