Contact Removal - GDPR Compliance
If you receive a request for data deletion on a contact record, you can now handle that in Siftrock using our Data Privacy feature.
You can find this feature by navigating to Settings > Data Privacy.
From there, you can search for a contact by email address, where you'll then be given the option to delete any associated contacts. Simply click "delete contact." In this example, we looked up email@example.com
You'll also be able to see a history of your deleted contacts under "deleted contacts audit history." You can also export the data of the contacts that you have deleted.
Additional questions? Feel free to reach out to firstname.lastname@example.org and we'll be happy to clarify. You can also find an overview of our GDPR policy here as well as our best practices on configuring Siftrock for GDPR.