Contact Removal - GDPR Compliance

Updated 2 months ago by Lauren Hayes Brown

If you receive a request for data deletion on a contact record, you can now handle that in Siftrock using our Data Privacy feature. 

NOTE: This feature is only available to admin or manager level users. 

You can find this feature by navigating to Settings > Data Privacy

From there, you can search for a contact by email address, where you'll then be given the option to delete any associated contacts. Simply click "delete contact." In this example, we looked up gavin.belson@hooli.com


You'll also be able to see a history of your deleted contacts under "deleted contacts audit history." You can also export the data of the contacts that you have deleted. 


Additional questions? Feel free to reach out to support@siftrock.com and we'll be happy to clarify. You can also find an overview of our GDPR policy here as well as our best practices on configuring Siftrock for GDPR


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